The data-driven SaaS platform for workforce productivity, IT asset intelligence, and operational excellence — built for modern enterprises.
True SuperApp
GetSupport eliminates tool sprawl by unifying IT Asset Management, workforce analytics, ticketing, FinOps, and compliance — under one intelligent roof.
Active, idle & inactive time tracking with intelligent activity classification.
Full lifecycle visibility — from procurement to disposition — with QR code generation.
Frictionless ticket raising, assignment, escalation, and SLA tracking.
PO tracking, invoice reconciliation, vendor management, and spend insights.
Risk scores for users and machines to detect anomalies and insider threats.
Predictive analytics via Gemini & ChatGPT APIs for next-level automation.
Platform Features
Every feature engineered to reduce cost, eliminate risk, and accelerate decision-making.
01
Bring all asset data — IT, Non-IT, Machines, Furniture — into one clean interface. No more switching between tools.
02
Automatically build the Fixed Asset Register report. Always latest and current without manual effort.
03
Prebuilt dashboards fully editable to business requirements. Users customize reports easily.
04
Deflect common questions through self-service, reducing ticket volume by up to 30%.
05
Real-time assistance on asset management, capturing queries and solving problems instantly.
06
QR codes generated automatically when assets are added — ensuring quick and reliable traceability.
07
Scans BIOS, CPU, and system parameters for full infrastructure visibility and real-time health monitoring.
08
Efficient physical asset audits anytime, anywhere via a purpose-built mobile application.
09
Tickets auto-created based on detected issues or anomalies — reducing manual intervention.
Core Capabilities
Explore GetSupport's deep feature set across ITAM, ITSM, workforce analytics, and more.
Security & Infrastructure
Hosted on DigitoWork Cloud, AWS, Google Cloud, or Azure — with security and compliance built into every layer.
SSL/TLS for all data in transit and AES-256 encryption for data at rest — your data is always protected.
Continuous vulnerability assessments and security audits to ensure platform resilience against threats.
Granular RBAC permission management ensuring users only access data relevant to their roles.
Continuous tracking and reporting aligned with compliance standards across your organization.
Robust infrastructure on enterprise-grade cloud platforms — uninterrupted access to your tools, always.
Secure access from anywhere via desktops, laptops, or mobile. No setup — instant browser access.
Use Cases
From hybrid workforce management to IT cost optimization — GetSupport powers it all.
Track employee activity, detect anomalies, and generate automated reports — with privacy and compliance at the core.
Build a digital Fixed Asset Register, use QR/RFID for tagging, and get real-time inventory and usage reports.
Real-time ticket tracking with escalation, mobile app logging, warranty tracking, and SLA-compliant resolution.
Monitor device health, predict maintenance, and control total cost of ownership with cost analytics dashboards.
Automate PO tracking, reconcile invoices, evaluate vendor performance, and optimize procurement spend.
Detect unauthorized asset movement, prevent data breaches, and ensure full regulatory compliance.
Join forward-thinking enterprises using GetSupport to achieve higher efficiency, stronger compliance, and lower operational costs.